Terms and Conditions

BOOKING DIRECT

Enquiries may be made by using the Enquiry Form on the website or by telephone or email. Provisional bookings will be held for one week, pending payment of a 20% deposit. The balance must be paid 4 weeks before arrival. Bookings made less than 4 weeks before arrival must be paid in full. Payment may be made by cheque or bank transfer. Please make allowance of 5 days for cheques to clear before due date.

 

CANCELLATIONS

Cancellations made more than 4 weeks before booking commences will forfeit the deposit.

Cancellations made less than 4 weeks before booking commences will be charged at the full rate, unless the house can be re-let, in which case you may be reimbursed less an administration fee.

We regret that no allowance can be made for late arrivals or early departures due to adverse weather conditions.

You are advised to take out holiday insurance as well as ensuring that your belongings are covered. The proprietors will not be responsible for any loss or damage or injury not caused through the negligence of the proprietor.

 

OCCUPANCY

The number of people occupying Tigh Gorm should not exceed two, unless by prior arrangement. We reserve the right to remove any person from the property due to exceeding the stated occupancy, unreasonable behaviour or damage to the property.

 

SHORT BREAKS

Short breaks – a minimum of 3 nights – are available from mid-September to mid-June, and may be considered at other times.   Contact us to check!

 

CHANGEOVER

The changeover day from mid-June to mid-September is Saturday, but is flexible outwith these dates . The house will be available at 4 pm for your arrival and you should vacate the house by 10 am on the day of departure.

 

TRAVEL ARRANGEMENTS

 You are advised to book ferries and planes as far in advance as possible, especially in high season.

 

PRICE

The price includes:

  • Electricity
  • Sky TV
  • Wifi
  • Welcome pack

LINEN

Cotton bed linen.  Anti-allergy wool duvet and pillows.  (Synthetics available on request.)

Bath, hand, beach and kitchen towels, dishtowels

Bath robes

 

INVENTORY

An inventory is supplied and should be checked on your arrival. Any discrepancies should be reported immediately.

 

SMOKING

Strictly no smoking within the house (or at open doorways, please!).  Smoking is permitted on the patio. An umbrella is provided!

 

PETS

Dogs and other pets are not permitted.

 

CHILDREN

Tigh Gorm has a spiral staircase and is not suitable for children or those with mobility issues.

 

CLEANING

The price includes a standard charge for cleaning. We reserve the right to make an additional charge for extra cleaning if necessary.

 

DAMAGES

Any damages should be reported and paid for prior to departure.

 

PRIVACY

Your details will be stored appropriately and will not be passed on to any third party.